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How do I communicate changes regarding my business and/or company structure?

As a secured-pay merchant you might want to add new payment methods, currencies, websites or simply inform us about changes regarding your company.

If you already have an active merchant account, you can let us know about these changes by contacting our onboarding team.

If you are still in the activation process and have submitted your information, we recommend you to wait until your information has been officially confirmed before handing in change requests – otherwise the checking procedure might take longer.